Customer Issue: Mr. Ganza’s automatic garage door opener trolley got stuck along its track.
Our Solution: Fortunately, the team found that the problem was with the track rather than the trolley itself once they’d removed it for a closer look. A bit of hammering and welding work restored the track, and once everything was reinstalled the trolley and door both moved as needed.
Garage Door Off Track
Customer Issue: Bent garage door tracks.
Our Solution: The reason why the door nearly collapsed was some serious bending in the left vertical track. We repaired it and then inspected the rollers to make sure they weren't worn or otherwise damaged. Then we tested the door several times to make sure the problem won't repeat itself.
Customer Issue: Worn garage door rollers.
Our Solution: We began by making sure the springs, cables and tracks were all in good working condition. Then we removed the half dozen rollers that were worn and replaced them with improved nylon ones that were naturally quieter and didn't require lubrication.
Garage Door Troubleshooting
Customer Issue: Garage door wouldn't open.
Our Solution: We began by checking a few different parts of the system, including the tracks and the rollers, as well as the cable drums and the torsion spring. Finally, when inspecting the opener, we discovered that the motor gear had worn out. After we replaced it, the door was able to open effortlessly again.