FAQ

Broken springs or opener problems can cause your door to get stuck in the closed position. It could also be that your door is in a lock or vacation mode. If this is the case, you may be able to switch this feature off by finding and pressing the lock button in your control panel. This method will vary slightly according to system so the best thing to do is to consult your owner's manual or contact us.

How long a garage door spring lasts will depend on several factors such as how frequently you’re using your door and how well you maintain it. On average, they will run for about 10,000 cycles which is about seven to nine years for an average user operating the door 4 times a day. If you use the garage several times a day, it may wear sooner.

Garage door hinges last get a lot of use, as every time you open and close your door they're working. If they are made from galvanized materials they'll be able to resist the onset of rust and will last longer than regular hinges. Still, that doesn't mean they don't need to be checked periodically. Their fasteners might need tightening and they will definitely need some lubrication to keep them in a good working condition.